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Shipping Policy: Enjoy complimentary shipping on all orders. Once your order is placed, processing takes 1-3 business days (excluding weekends and holidays). Upon processing, you'll receive a confirmation email with tracking details. Please note that shipping times may vary based on your location and chosen shipping method.
For international orders, while shipping is free, additional customs fees or taxes may apply, which are the responsibility of the customer. Accurate shipping details are vital for smooth delivery. For any shipment inquiries or issues, reach out to us at support@enlightenedlifting.com for prompt assistance.
Return Policy: Your satisfaction is our priority. If your purchase doesn't meet expectations, returns are accepted within 30 days of delivery. Contact us at support@enlightenedlifting.com to begin the return process and receive a return authorization.
To qualify for a refund, the returned item should be in its original packaging. Once we receive and evaluate the return, a refund will be issued to your original payment method.
In the rare event of product issues, damage, or defects upon arrival, contact us promptly with accompanying photos for swift resolution.